OSTicket :Installation error 500 FIX.

So I decided to play around the web/server based application "OSticketing" . It is for creating a ticketing system for easier troubleshooting and tech support,or whatever.
 This blog will chronicle my experience with it.

Okay so the setup is fairly easy, you create a database (I used xampp-MYSQL)  and then give the parameters to the setup process to populate with data. I am sure you'll find tutorials online.

I bumped into a tiny error which was making my installation hang and popping up some "Error 500 message".

I went through the php_error logs and found that it had something to do with the Maximum execution time being exceeded.



So I navigated to the php.ini file . You can access it from your Xampp screen like this.(See below)

Changed the maximum execution time from 30 (seconds) to 300 (5 minutes). Started the installation again and it worked this time.